Push community member and activity data to Salesforce and gain a 360° degree view of your customers.
Quantify Community Activity
- Get a 360° view of every customer’s community activity.
- Gain more intelligence on your community by pushing community data into Salesforce.
- Combine your other CRM data like Contacts and Accounts.
- Measure the impact and value of your community and identify where you can improve.
Monitor Community Engagement. Get insights about the engagement levels across your customer base.
- Measure engagement on a company level as well as individual profiles.
- Spot any accounts that have dropped in activity — so you can take proactive action
Scale product ideation – provide more context for your product team:
- Identify which ideas are most popular amongst different customer segments.
- Tie ideas back to account ARR to understand the dollar value behind requests.