Zoho CRM manages your customer relations in an efficient manner. It acts as a single repository to bring your sales, marketing, inventory management functions, and customer support activities into one platform.
Gainsight combines multiple and disparate sources of customer data into a central, CRM-agnostic source. This data is used to generate insights on business data so you can reduce churn, identify upsell/cross-sell opportunities, and more.
Integrating Zoho data with Gainsight enables you to:
- Use the Surveys to build Reports and orchestrate actions as required through CTAs.
- Send Reports to the internal team to draw insights on business data.
- Pitch Gainsight solutions to customers based on the data synced to Gainsight.