Gainsight Software
  • Products
        • Gainsight Staircase AI

          Real-Time, AI-powered Customer Engagement Insights across all conversations.

        • Gainsight Customer Success

          Drive retention and expansion with the industry’s leading Customer Success platform.

        • Gainsight Product Experience

          Improve user adoption with in-app engagements and meaningful product analytics.

        • Customer Communities

          Give your customers a single hub for anytime, anywhere, self-service.

        • Customer Education

          Digitize customer onboarding and training with on-demand education.

        • Leverage Gainsight’s full platform
        • Apps & Integrations
        • Unleash the Power of AI
  • Pricing
  • Solutions
        • By Use Case

        • Digital Customer SuccessScale effort and align teams using digital-led strategies.
        • Gainsight CS for SAP Sales CloudTransforming how businesses drive retention and growth within SAP Sales Cloud
        • Gainsight EssentialsEssential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
        • Scale and EfficiencyDeliver outcomes without adding headcount.
        • RetentionPredict churn and address risk.
        • ExpansionIdentify and align on expansion opportunities.
        • Product AdoptionProactively guide users to value.
        • By Team

        • Customer SuccessEmpower and enable your CSMs.
        • ProductCreate elegant product experiences.
        • Customer ExperienceIdentify trends across the customer journey.
        • Revenue and SalesDrive a high performing renewals process.
        • IT and AnalyticsConsolidate your Customer Data.
        • ExecutivesAlign on customer health and opportunities.
        • Community TeamsBuild a modern customer community.
  • Customers
  • Resources
    • The Latest from GainsightWhat’s new? From blogs to webinars, to guides and more.
          • The Latest from Gainsight

          • Resources Library
          • Gainsight Blog
          • Upcoming Events and Webinars
          • On-Demand Webinars
          • Gainsight Glossary
          • Gainsight Pulse

            Pulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.

            Check it Out
    • By TopicWe’ve got it all organized by Product, Customer Success, and Community.
          • By Topic

          • Human-First AI
          • CS Ops Central
          • Customer Success Teams
          • Gainsight Pulse

            Pulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.

            Check it Out
    • Customer ResourcesFind the Gainsight community, certifications, and documentation.
          • Customer Resources

          • Customer Community
          • Trainings & Certifications
          • Product Support
          • API & Developer Docs
          • Gainsight Customer Communities

            Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.

            Check it Out
    • Industry ResourcesFind a job, discover Pulse, and learn what’s happening industry-wide.
          • Industry Resources

          • Customer Success Job Board
          • Pulse Plus
          • Pulse Conference
          • Pulse Library
          • Gainsight Pulse

            Pulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.

            Check it Out
    • Essential GuidesIf it’s here, it’s essential knowledge on CS, PX, and community.
          • Essential Guides
          • Quarterly Business Reviews (QBRs)
          • Customer Success
          • Voice of the Customer
          • Customer Success Management
          • Customer Journey and Lifecycle
          • Professional Services Success
          • High Touch CS Management
          • Company-wide Customer Success
          • Recurring Revenue
          • Reducing Churn
          •  
          • Channel Partner Success
          • Budgeting for Customer Success
          • Product Analytics
          • Customer Experience
          • Product Management Metrics
          • AI For CS Teams
          • Customer Communities
          • AI For Customer Success Managers
          • Customer Education
          • Digital Self-Service
  • Company
    • Who We Are
    • Leadership
    • Newsroom
    • Partners
    • Careers
  • Impact
  • Login
    • Login to Gainsight CSCustomer Success Software
    • Login to Gainsight PXProduct Experience Software
  • Schedule a Demo
Gainsight Software
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  • Products
    • Staircase AI by Gainsight
    • Customer Success
    • Product Experience
    • Customer Communities
    • Customer Education
    • Platform
      • Leverage Gainsight’s full platform
      • Apps & Integrations
      • Unleash the Power of AI
  • Pricing