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          Real-Time, AI-powered Customer Engagement Insights across all conversations.

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            Pulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.

            Check it Out
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  • Products
    • Staircase AI by Gainsight
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Staircase AI by Gainsight

Schedule a Demo

Capture sentiment for every conversation across your business, as they happen, and understand customer engagement in real-time.

  • Measure multi-threaded engagement across customers and contacts to assess sentiment instantly and identify true churn risk
  • AI-powered automation automatically alerts you when contacts have gone dark or where there are strong advocates
  • Assess team efficiency across accounts with digestible executive dashboards that show unbiased insights into customer trends and needs
Demostack logo

Increased customer visibility from 5% to 95%

Singular logo

2x monthly QBRs

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25% of CSMs working time saved

AI-powered feedback on 100% of customers

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Win in business while being human-first.

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