Influitive’s AdvocateHub helps brands engage customers to accelerate sales and increase customer value by discovering, nurturing and mobilizing their advocates.
With this dynamic integration, Customer Success teams can:
- gain added insights into their customers’ overall engagement and satisfaction levels
- Use changes in health score to automatically send helpful resources to at-risk accounts via the AdvocateHub
- Automatically present high NPS scorers with opportunities to advocate for the company via the AdvocateHub
- Adjust health scores based on advocacy activities