Review overall customer portfolio info and upcoming renewals, company health, customer centric activities and resources efficiency
- Always know the ‘shape’ of your customer base: how many active and churn customers, how much their ARR and representing based on stage and risk
- Keep a close eye on your ‘at-risk ARR’ (from customers with red health scores)
- Easily view upcoming renewal goals, with charts that compare their customer count, ARR up for renewal this quarter along with health and risk
- Chart showing “Churn Customers by Health” to give an idea on customers churned based on health score and Upcoming Risk Renewal customers not touched
- Monitor trends in risk indicators such as health scores and NPS
- Eliminate inefficiencies in key team operations by closely monitoring key motions
Included Assets
- Dashboard (1) – Review overall customer wealth and upcoming renewals, company health, customer centric activities and resources efficiency
- Reports (20) – Prebuilt reports for a number of health metrics, including churn, NPS, ARR, and other trends